Crate and Barrel in Deer Park, IL Closed now

Reviews about Crate and Barrel

• ★ ☆ ☆ ☆ ☆

  December 26, 2019, by Toshiya Nishizaka
  Bought furniture here and found that there were powder post beetles infested in the furniture. These bugs can spread to the other wood in your house. They infest in the wood fot 1 to 35 years meaning it could be 35 years until you see the bugs again. Have been trying to resolve this issue for the last 3 months but nothing has been resolved. Since its my house and not theirs no one seems to care. Response is super slow and I have to bug the hell out of them just to get a reply . They are obviously trying to avoid the problem. They would not guarantee to take care of the bug problem if it occurs again in my house when it was their furniture that brought the bugs into my house in the first place. Beware when buying furniture from them as you might have the same bug problem and you'll have to live with it for the rest of the your life. They said it had happened before and it happened to me again and might happen to anyone else in the future. There are other good furniture stores around so I would avoid buying from here.